Shipping Policy

Shipments to Canada, Puerto Rico, Hawaii and Alaska are $14.95 minimum. If shipping costs exceed our minimum due to weight and size of package an additional charge will be applied.

All orders are shipped within 48 hours following the date of the order. Orders are shipped via UPS or the United States Postal Service. Because customer service is so important to us, whenever possible, we will ship your order via the USPS priority service. Orders will be received within 2-10 business days. Special orders may take longer. Notify us and we will give you an ETA.

If we are out of stock on a product we will contact you via email or phone call. If an item is out of stock but on its way into our warehouse, if it is going to arrive within 2-5 days, your order will be shipped as soon as it arrives.

All refrigerated products, including probiotics will be shipped 2nd day air or next day air only. Depending on weight of entire order and final destination, an additional charge will appear on your credit card.

Refrigerated products are only shipped Monday - Wednesday

Please note:
Shipping charges apply to orders made within the same product line. For orders not made within the same product line, an additional charge of $8.50 will appear on your credit card from Dello Nutritionals For multiple product line purchases, shipments may be shipped from different locations, and arrive in separate packages.

If actual shipping charges exceed our minimum charge, the difference will be charged to your credit card. This applies to ground, 2nd day air and next day air. Shipping charges depend on weight, size of package and final destination of package. We can not accurately estimate those charges at the time of checkout from our store. If additional charges are warranted, we will notify you as to the additional amount.

International orders:
If customs does not allow order to be delivered for whatever reason, shipping charges can not be refunded.

International orders will be shipped by either United Parcel Service or the United States Postal Service. We will fill out all the correct shipping documents. If package is not permitted to enter the country, for whatever reason, and is returned to us, the client will incur a 15% restocking fee. Shipping charges are non-refundable in these cases.

International orders will be charged an additional amount if cost exceeds our minimum. An additional charge will appear on your credit card statement reflecting any additional charges. This depends on size, weight and final destination.

International orders CAN NOT be shipped via next day or second day air.